How It Works


Find your gadget

Search for your phone, camera, iPod or sat nav in the menu on the right. Remember, anyone on any network can use O2 Recycle.


Place your order

Then add your item(s) to your basket. And go to the checkout to place your order.


Get everything ready

Delete any personal data from your device*. Remove your sim or memory card.

To ensure you get the best price for your item(s) read our t&cs to check you have included everything.

(If you send us any sim or memory cards by mistake, we can’t send them back. We’ll destroy them.) *See our full terms and conditions.


Send it to us

Package it along with your order summary and take it to the Post Office. For high value items we recommend sending by registered post.

Find out more information about how to send your items to us.


Get paid fast

If you select PayPal or same day (faster) payment, we can make payment transfer directly into your account on the same day we process your device, subject to your device(s) being processed before 1pm on a working day and there being no amendment to your original valuation (in which case we will contact you outlining your further options). (Please see our Terms and Conditions for full details).

For other payment methods we will make payment within 5 working days.

All items are carefully reused or recycled to help protect our environment. We simply want you to get a good price and by recycling you are also helping generate funds towards our Think Big initiative to help turn around the lives of young people in the UK.

O2 and NSPCC

With O2 Recycle, you’re not only doing a good thing for the planet, you’re also raising funds for the NSPCC. We’re aiming to get families talking about the exciting possibilities of the internet, as well as the risks to look out for. That's why O2 teamed up with NSPCC to help keep kids safe online. To find out more visit

When it comes to safety, children need us to be aware and involved in what’s going on - both online and offline. And that's why we’ve joined forces with theyouth charity NSPCC. Our aim is to keep all kids safe online by helping UK parents and guardians to explore and see the internet as children do - a world that’s creative, fun and exciting - as well as understand the real dangers that exist online. To find out more visit

Registered charity number 216401. NSPCC, charity registered in Scotland, charity number SC037717

Wait, don't leave!

Receive an extra £5 towards
your recycled device

Use Promo code WAITADD5

Free postage

Send your device to us for free

Get paid the same day

Money sent same day if phone has been processed before 1pm