How It Works


Find your gadget

Search for your phone, camera, iPod or sat nav in the menu on the right. Remember, anyone on any network can use O2 Recycle.


Place your order

Then add your item(s) to your basket. And go to the checkout to place your order.


Get everything ready

Delete any personal data from your device*. Remove your sim or memory card.

To ensure you get the best price for your item(s) read our t&cs to check you have included everything.

(If you send us any sim or memory cards by mistake, we can’t send them back. We’ll destroy them.) *See our full terms and conditions.


Send it to us

Package it along with your order summary and take it to the Post Office. For high value items we recommend sending by registered post.

Find out more information about how to send your items to us.


Get paid fast

If you select PayPal or same day (faster) payment, we can make payment transfer directly into your account on the same day we process your device (please see our Terms and Conditions for full details).

For other payment methods we will make payment within 5 working days.

All items are carefully reused or recycled to help protect our environment. We simply want you to get a good price and by recycling you are also helping generate funds towards our Think Big initiative to help turn around the lives of young people in the UK.

Think Big and NSPCC

Think Big is our programme to challenge young people to make positive changes in their community. If they’ve got a great idea, we’ll help them get going. We’ll give them support, training and funding to make it work. To find out more visit

When it comes to safety, children need us to be aware and involved in what’s going on - both online and offline. And that's why we’ve joined forces with theyouth charity NSPCC. Our aim is to keep all kids safe online by helping UK parents and guardians to explore and see the internet as children do - a world that’s creative, fun and exciting - as well as understand the real dangers that exist online. To find out more visit

Registered charity number 216401. NSPCC, charity registered in Scotland, charity number SC037717

Wait, don't leave!

Receive an extra £5 towards
your recycled device

Use Promo code WAITADD5

Free postage

Send your device to us for free

Get paid the same day

Money sent the day we process your phone